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Panelists: Content management, meet social networking	28 November 2007
Enterprise content management and social networking form a natural nexus that is already taking tangible form, a software executive said during a panel discussion Wednesday at the Gilbane Group's annual conference in Boston."People have real requirements to secure information, but also have a demand to interact with people," said John Newton, CTO of Alfresco, an open-source content management software maker. "We are starting to blur the lines between what's inside the enterprise and what's outside the enterprise."Panelist David Mendels, senior vice president of Adobe's enterprise and developer business unit, echoed the idea. "The biggest single shift we're seeing is from the infrastructure of content management to humans -- to how humans engage with it," he said. "The real question is, what experiences are you going to build for your end-users, and how are you going to securely connect that back to your back-end systems?"David Boloker, CTO of the company's emerging Internet technology group, touched upon security concerns as well. "When you end up in the Facebook world or the Web world, you have to ask yourself, is that information correct? Do you have to annotate it, do you have to clean that information?""There are people out there who will try to take your information or plant a worm," he added.Mendels predicted that enterprise rights management software for securing content will see wider use. "We've talked about this for a while, but I think we're really on the cusp of it starting to accelerate," he said.Beyond addressing bottom-line concerns, such as security, enterprises will soon be compelled to apply social-networking principles in a wider range of areas, said Andy MacMillan, vice president of product management in Oracle's enterprise content management division. "The Web is going to lead the way, but pretty soon, you're going to be talking about the call center, the checkout kiosk at the airport -- how do I personalize those things?"Panelists took questions following the main discussion. One audience member asked them to render an opinion on content management's adoption rate around the world.Newton said lower-cost options have diversified the roles of content management software: "We see content management being pulled into types of applications it normally wouldn't have been before.... It's changing -- it's much more democratized. It's not so much about compliance."Mendels said hosted content management services, such as Adobe's Share and Buzzword offerings, will see faster growth outside the U.S., particularly among SMBs.Panelists at one point peered into their respective crystal balls. Mendels said Adobe's goal moving forward is "creating applications and experiences that keep people in context."Ideally, he said, the current practice of jumping among e-mail programs, instant messaging services, and the phone would be no more. "We see a world where you should have all those experiences tied to one document," he said.Mendels gave the example of a person sending an e-mail that prompts the recipient to return the query by phone. "Instead of picking up the phone and calling you, the document can call you," he said.Boloker pointed to mashups, saying they represent a new "application paradigm we're all walking into." IBM is working on a drag-and-drop mashup development environment called QEDWiki, which Boloker demonstrated for IDG News Service following the panel discussion.MacMillan said enterprises must now focus on not just cataloging their structured and unstructured data, but also applying analytics against it. "I think the next big step for content management from the infrastructure layer is to turn BI loose on it," he said.But Newton's take centered more on philosophy than a given technology. The Web 2.0-social networking boom has unleashed a "wave of creativity" that stands in contrast to "introverted, left-brain thinking" types, in Newton's view. "What our industry needs to do is get out of our left-brain, introverted mindset," he said.
Verizon Wireless' open network earns praise	28 November 2007
Verizon Wireless' decision to open its network to outside mobile devices and applications has won praise from several groups, including past critics.Verizon Wireless officials announced Tuesday they would open up their network to any devices and software customers want to use by the second half of 2008. Any device that passes a minimal connectivity test will be allowed on the Verizon Wireless network, officials said.That announcement drew applause from a wide variety of groups. Public Knowledge, a consumer rights group that has pushed for open network regulations from the U.S. Congress or the Federal Communications Commission, said it was "cautiously optimistic" about Verizon's decision.Verizon's decision could lead to "a more open network in the wireless industry at large," said Gigi Sohn, Public Knowledge's president. Wireless carriers have fought an FCC decision to require open access on a portion of spectrum in the 700MHz band to be auctioned starting in January, she noted."The Verizon announcement, however, is very limited," Sohn added. "If other carriers don't follow the same model, then consumers will still find their phones tied to a specific technology or wireless company. In order for an open network to become a reality, all carriers will have to participate."Verizon will still decide what phones can operate on its network, she said. Public Knowledge would prefer to have a third party decide what phones can operate on the Verizon network, she said.She also has continuing questions about prices. If Verizon continues to offer its preferred mobile phones at a discount, "then the adoption of the open model will be minimal, absent a rapid decline in cell phone prices," Sohn said. "We need to know whether the rates for Verizon service plans will vary for those with subsidized phones and for those customers with a phone bought elsewhere."Others were less guarded with their praise.Verizon's announcement, combined with the Google-led Open Handset Alliance, is a "significant" step toward the goal of more open wireless networks, FCC Chairman Kevin Martin, said in a statement."As I noted when we adopted open network rules for our upcoming spectrum auction, wireless customers should be able to use the wireless device of their choice and download whatever software they want onto it," Martin added. "I continue to believe that more openness -- at the network, device, and application level -- helps foster innovation and enhances consumers' freedom and choice in purchasing wireless service. I am optimistic that Verizon Wireless's commitment along with the upcoming spectrum auction will ensure an exciting new era in wireless technology for the benefit of all consumers."Solveig Singleton, an adjunct senior fellow with Maryland think tank the Free State Foundation, said Verizon's voluntary decision makes more sense than open network regulations, such as net-neutrality rules pushed by Public Knowledge and other groups."Requiring openness or neutrality beyond the basics now supported by demand would needlessly make development far more costly and slow," she said. "A company that wants to invent a new type of phone with cutting-edge features already has a good bit to think about without having to worry about new phones and networks being simultaneously built by everyone else."Many proposed net-neutrality rules would require wireless and broadband providers to treat all network traffic equally, she said."Mandate 'open' and 'neutral' everywhere all the time for everything, and innovation will slow to a snail's pace and network traffic will jam," she added. "Competition between operators to offer innovative combinations of services at special prices would become almost impossible. In this fast-changing context, a regulatory command to treat all traffic all the same is just a bad idea."Also praising Verizon's decision were Funambol, a developer of open-source calendar and messaging tools for mobile phones, and the New America Foundation, a think tank that has pushed for open access rules on the 700MHz spectrumThe FCC and Google deserve credit for pushing the issue forward, said Michael Calabrese, director of New America's Wireless Future Program."This appears to be a move to head off market entry and new wireless competition from Google and other Internet companies that would result if the incumbent carriers were unwilling to meet minimal FCC consumer choice requirements," he said in an e-mail.
Google to Release Online Storage Service	28 November 2007
Ad: Convert visitors with Google Analytics - free? Rumors all over the Internet are talking about a possible Google online storage service that will be launching in the upcoming months. The Wall Street Journal reports that it will have free and paid options. There's no confirmation from Google...
Google introduces system for mobile phone users to automatically indicate their location	01 January 0001
Internet search leader Google Inc. is testing technology that will find the location of people using its mobile mapping service, even if the phone making the connection isn’t equipped with a GPS receiver.
Solutions Engineer	28 November 2007
If you have used the Internet for anything – to download music or software, check the headlines, and book a flight – you've probably used our client’s services without even knowing it. They play a critical role in getting content from providers to consumers. Our client is the global leader in distributed computing solutions and services, helping organizations grow their online businesses without growing their IT infrastructures. With thousands of servers in hundreds of networks around the world, they use their computational and network power to transform the chaotic Internet into a predictable, scalable, and secure business platform. The team you will be joining is responsible for sales, service and support of the Northern European Region. Responsibilities include: Main Responsibilities: • Solutions Engineeringis the technical arm of sales and the customer facing side of R&D. Solutions Engineers [SE’s] must possess the highest levels of both business and technical acumen • Being able to understand the details of Akamai’s complex technology and to clearly articulate this understanding to prospective customers. • Solutions Engineers [SE’s] use their Internet expertise to evangelize Akamai's technology to prospective customers, and to drive new product and service offerings. • The Solutions Engineer is distinguished by the ability to take on the most demanding business and technical challenges. • Working closely with direct sales for large and complex accounts to educate prospective customers about the superiority of Akamai’s services. This includes conference calls, site visits, presentations, technical evaluations, technical objection handling, & follow up on all customer related issues. • Working closely with PS, R&D and Product Management to be closely involved with future product direction and strategy – providing valuable input from “the field” • Overseeing the customer proposal process and ensuring that all technical information and re
2nd/3rd Line Support Consultant	28 November 2007
My client in the Internet/ISP sector is looking to recruit a [2nd/3rd Line Support Consultant for their site located north of Manchester. You will be working in a new division providing dedicated support to Business Customers of the company, of the managed hardware [inc. high end business grade routers & firewalls]. The role will also expand into other hardware categories inc. VoIP PBX & managed switches. You will also be required to: Process the queue of managed support tasks. Diagnose circuit/hardware faults. Assist with the diagnosis of circuit faults and technical consultancy regarding changes to existing products. You will also be responsible for assisting customers to accurately complete configuration forms, build & test new managed hardware devices & assist with installation of hardware devices. It is ideal that you have a high level qualification in Computing [NVQ Level 4 or higher] or that you are degree educated in an IT related subject. You will be willing to achieve CCNA within the 1st 6 months & it is necessary that you have good experience within a technical role as well as excellent customer service skills. You will need to be able to produce work to high standards and be able to work to tight deadlines. My clients offers an excellent basic salary along with a fantastic benefits package including 6 monthly salary reviews, free home broadband and discounted products/services, annual bonus [dependant on personal/company performance], pension & paid holidays.
Adobe and Yahoo test running ads inside PDF documents (Reuters)	29 November 2007
Reuters - Software maker Adobe Systems Inc and Internet company Yahoo Inc said on Wednesday they will offer a service to let publishers run advertisements in Adobe's popular document-reading format.
ITV, Channel 4 and BBC to launch online TV	27 November 2007
Britain’s three most popular broadcasters will next year launch a joint television over internet service in an attempt to compete with the likes of YouTube for online audiences.
VS 2008 Compatibility with Older VS 2005 Add-in Packages	28 November 2007
I've helped a few people over the last week who have run into issues with VS 2008 where it would immediately crash when the IDE was launched, or upon creating new projects (usually failing with a "Visual Studio has encountered an unexpected error" dialog). After debugging the issues, it turned out that they were caused by an older VS 2005 add-in that people had installed on their machines that wasn't compatible with VS 2008.  In each of these specific cases it was an older version of the VisualSVN source control utility (note: Version 1.3.1 of VisualSVN works fine with VS 2008 - but older versions have problems). By default when you install VS 2008 on a machine that has VS 2005 on it, setup will use your existing settings to configure VS 2008, and will import your current VS 2005 preferences and add-in packages.  If you see any crashes or issues (especially upon first launching the IDE) it could be that they are caused by one of your older add-in packages having some compatibility issue with VS 2008. If you run into a situation like this, one option to try is to launch VS 2008 in "safemode".  This will launch the IDE with add-in packages disabled, and provides you with a good way to determine whether it might be an add-in causing the problem.  You can launch VS 2008 in safemode by passing the /safemode switch to the VS 2008 devenv process from the command-line: If you discover that the problem you encountered is related to an add-in, you can use the Tools->Add-In Manager menu option to disable the add-in within the IDE. As a general best practice, I'd recommend that you always keep close track of the add-ins you have installed with Visual Studio, and make sure to periodically check for updates of them (especially when upgrading to VS 2008).  If you do ever report an issue with VS - please also make sure to detail the add-in packages you have installed, as this can help a lot in our investigations. Hope this helps, Scott P.S. Ilya Ryzhenkov from JetBrains recently published a blog post that details the plans to update the popular ReSharper add-in for VS 2008.  You can read it here.
Suppliers regaining control of travel content online	28 November 2007
ABTA Travel Convention special report: PwC's Malcolm Preston says web-based intermediaries are no longer offering the best deals